The
winds of change are moving fast through the modern economy. Hugh Massie
will show you how business performance improvement is no longer just
about "left brain" rational processes, new products, technology and
information. Rather, it is about integrating a more "right brained"
engaging approach by understanding the behavior of people, providing
meaning and empathy for the unique needs of employees and clients.
Further, in order to improve revenues and productivity businesses will
need to customize employee and client experiences. This will bring
new meaning to the concept of a client centered business experience. The
New Behavioral Economy is being defined based on the unique business
approach of understanding people before numbers. The way leaders and
businesses operate is about to change if they wish to achieve improved
results.
Independent research shows performance gains of over 23% per year in
gross revenue can be achieved by emotionally engaging your clients and
an increase of bottom line performance of up to 240% can be achieved by
emotionally engaging BOTH your employees and clients.
High performing leaders and businesses are now recognizing the influence
of human behavior and behavioral economics. They are starting to drill
in on the behavioral issues to super charge the performance of their
business on a sustainable basis. So, now is the time for business
leaders to consider the following strategies:
- Developing their personal leadership confidence

- Coaching and mentoring their teams to higher levels of personal performance by addressing their unique strengths and struggles
- Identifying areas for talent improvement using the DNA Sustainable Performance Index
- Increasing the levels of emotional engagement with employees and clients
- Matching employees to clients based on behavioral style
- Customizing solutions and experiences for clients based on their unique needs
- Aligning employees, clients and solutions together
- Developing technology systems that enable sustainable behavioral change to take place on a scalable basis
- Implementation of marketing systems based on behavioral insights
Hugh Massie's Speaking Experience
Hugh is a highly sought after
international key note and workshop
presenter. He has the unique
ability to combine
inspiration, passion and learning in his
presentations. He always gets
high ratings and has many "raving"
fans.
Some
of the leading organizations he has spoken for in the past 2 years
include:
- Financial
Planning Association - US National
Conference
- Financial Planning
Association - Local Chapters -
Georgia, Chicago, San Diego, Phoenix,
Southern California, Southern
Wisconsin
- NAPFA National
- LPL
- ING
- Pioneer
Investments
- Fidelity
- Ameriprise
- Dimensional
Funds Advisors
- Wells Real Estate Funds
- Association
of Investment Managers
- Advisor
Magazine
- Terrapin
- SourceMedia
Then
internationally:
- Vanguard in the UK
- AMP in
Australia
- Dimensional
in Canada and the UK
- Assante - Canada
- Terrapin -
Australia
- Insinger -
Holland
- Dutch
Financial Planning Conference
- Russian Banking Conference
Click
Here for Hugh's Full Bio.
DNA
Behavior is an international advisory services firm which provides human
behavior solutions for transforming business and personal performance.
Our focus is on helping businesses with behavioral client centered
transformation using structured DNA Performance Solutions.
Visit www.dnabehavior.com
For additional
information, please email us:
inquiries@dnabehavior.com
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