Learning how to skillfully ask the right question, and in a way that promotes thinking, is the most helpful and caring way to assist another person.
To be a truly effective leader-manager, we must deviate from normal human behavior. That’s what it means to be a professional.
Professional leading and managing is a process that addresses the development needs of staff members, even when those needs may not be so clear to the staff themselves.
Well performing, sustainable firms are those with a healthy culture and people who are motivated to serve, rather than just show up. The most debilitating of all sicknesses is when intra-company relationships turn sour, and conflict is resolved by either abandoning or abusing proper communication protocols. Today’s principle focuses on the only real option if [...]
The way in which we communicate with others really matters. I often say that “method trumps message 100% of the time.” If we miss the mark, we lose influence. That’s why I like the concept of mirroring-a tangible and practical approach that has the power to promote and facilitate good communication. I hope you enjoy [...]
One area of high concern for me is the lack of self-care in today’s workforce. If we fail to address the need, our people and their families will pay a big price, and it will impact quality in business. The culprit is oftentimes the organization’s culture.
Life is hard and every day we are tested with circumstances that have the power to undermine our mental and emotional health. Unless we have developed coping mechanisms that allow us to maintain a sense of humor and put things into perspective, we will become cynical, sour people. Actions we take based on negative emotions [...]
It seems that everyone wants to grow in leadership, and have authority over others, but few are really prepared to do what’s required to lead well. Some of the most respected examples from the past are those who were never daunted or distracted from seemingly impossible goals. They know how to frame and then reframe [...]
The work of an organizational professional in today’s world requires particular attention to culture and climate, especially considering the next generation of workers. What worked in prior years will no longer be sufficient with the emerging workforce. This condition actually represents a step forward in needed change. I hope you like today’s principle on corporate [...]
To be effective at visionary and managerial leadership, the two essential ingredients of an organizational leader, one must have an accurate understanding of what motivates human beings in settings where achieving goals and teamwork is a high priority. They learn what it means to cultivate desired outcomes over time. Messaging plays a key role in [...]
Recent Comments