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Peggy Mengel

Peggy Mengel has written 7 posts for DNA Behavior Performance Blog
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All I Said Was…

By Peggy Mengel ⋅ April 10, 2012 ⋅ Post a comment

A woman uses about 20,000 words per day while a man uses about 7,000 words a day. That’s a lot of talking. Combine that with the demand to have immediate responses and that leaves little time for thinking before we speak. See if you have experienced either of these “All I Said Was….”

How May WE Help You?

By Peggy Mengel ⋅ November 29, 2011 ⋅ Post a comment

We are all part of teams. We find them in sports, business, and even our personal relationships. Different talents and skills combined together gives you synergy so you accomplish more as a team than you can as an individual. Is it time to take the team concept to the next level?

The Rules of Engagement

By Peggy Mengel ⋅ November 2, 2011 ⋅ One comment

Everyone is talking about client engagement, but what are firms actually doing about it? Client engagement is not just about “good feelings”; it has emerged as the #1 driving factor in revenue growth.

It Really is All About ME

By Peggy Mengel ⋅ October 12, 2011 ⋅ Post a comment

I like transactions that are easy, effortless and fun. But how would a call center employee know that about me if they haven’t had frequent interactions with me? And furthermore, what difference does it make?

74 Seconds

By Peggy Mengel ⋅ August 30, 2011 ⋅ Post a comment

Doesn’t seem like much time, does it? What can you do in 74 seconds and how could that amount of time be meaningful in your life?

Whole Brain Business Plan

By Peggy Mengel ⋅ August 2, 2011 ⋅ One comment

I recently read an article, “The Success Formula”, that talked about the future direction of businesses. Here’s an interesting trend: hiring people not because they fit in a “box-like” job description, but because they have the skills and talents that matches the company’s mission and vision.

Off the Court

By Peggy Mengel ⋅ June 22, 2011 ⋅ Post a comment

Being an avid sports fan for many years, I have recently become even more intrigued with the “inner game” that allows successful sports icons and teams continue their winning ways. There is much to be learned through the amazing parallels between the sports and business world.

 

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