DNA Behavior Blog | Team Performance

Management Principle: Thinking and Staff Development

By Dean Harbry - Internal Innovations ⋅ March 13, 2013 ⋅ Post a comment

In today’s world we’re not really encouraged to think, and by that I mean to wrestle long and hard over issues that involve different mindsets, considering tradeoffs, and then arriving at specific well thought out conclusions.

10 Behavioral Strategies for a Successful Year-End

By Carol Pocklington - Customer Behavior Research at DNA Behavior International ⋅ November 15, 2012 ⋅ Post a comment

With the end of the year approaching, it’s time for a review of your business performance in 2012. The following 10 behavioral strategies will ensure a successful year-end and help you plan for the new year.

Management Principle: System Irrationality

By Dean Harbry - Internal Innovations ⋅ November 6, 2012 ⋅ Post a comment

System irrationalities reveal themselves when we think, plan and build processes one way, then get unexpected outcomes as a result.

Management Principle: Relationships

By Dean Harbry - Internal Innovations ⋅ October 5, 2012 ⋅ Post a comment

There are different types of relationships in the work setting: manager, peer, vendor, direct reports, etc. And, each relationship has a specific context that creates a unique way of relating.

5 out of 60 Cause Execution Blockages

By Hugh Massie - President at DNA Behavior International ⋅ July 31, 2012 ⋅ Post a comment

As a leader have you ever looked into your business to discover where the execution blockages are? There only needs to be one square peg in a round hole for there to be a problem.

What is Your Employee Engagement Revenue Multiplier?

By Peggy Mengel - Customer Experience at DNA Behavior International ⋅ July 27, 2012 ⋅ Post a comment

In the case of a large retailer research proved a mere 5% increase in employee engagement lead to a 1.3% increase in customer engagement leading to 0.5% more revenues.

The Three “E”s of a Great Team

By Peggy Mengel - Customer Experience at DNA Behavior International ⋅ July 23, 2012 ⋅ Post a comment

Want a boost in team productivity? Do a check of your team’s three “E’s”: Energy, Engagement and Exploration.

Management Principle: Words

By Dean Harbry - Internal Innovations ⋅ July 3, 2012 ⋅ Post a comment

Being careful about our own emotional state and being mindful of our own stress reactions can go a long way in improving the way we communicate with others.

Management Principle: Trust

By Dean Harbry - Internal Innovations ⋅ June 19, 2012 ⋅ Post a comment

Most people long for deep and meaningful relationships and yet are ever puzzled as to why they don’t work as well as they should. The missing ingredient, preventing individuals and teams from going deeper, is trust.

Management Principle: Acknowledgement

By Dean Harbry - Internal Innovations ⋅ June 12, 2012 ⋅ Post a comment

Our words have tremendous power in the lives of others. The cascading consequences of our words will show up somewhere else in life and either help us or hurt us.

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